Here's a Terms and Conditions page for Morio:

Terms and Conditions

Effective Date: 31st March, 2025

Welcome to Morio! By using our app and services, you agree to the following Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By accessing or using Morio, you agree to comply with these Terms and Conditions. If you do not agree, please do not use our services.

2. User Eligibility

• You must be 18 years or older to use Morio.
• By creating an account, you confirm that all provided information is accurate and up to date.

3. Account Responsibilities

• You are responsible for maintaining the security of your account.
• Any unauthorized use of your account should be reported immediately.
• Morio reserves the right to suspend or terminate accounts involved in fraudulent or illegal activities.

4. Service Usage

Morio provides ride-hailing, delivery, and professional service bookings. You agree to:

• Use Morio only for lawful purposes.
• Respect drivers, vendors, and other users.
• Not misuse the platform for fraudulent transactions.

5. Payments & Refunds

• Payments are processed securely through third-party providers.
• Refunds are only issued for canceled or failed orders, subject to Morio’s refund policy.

6. Cancellations & No-Shows

• Users and service providers can cancel bookings within the allowed time.
• Repeated cancellations or no-shows may result in penalties or account suspension.

7. Driver & Vendor Responsibilities

• Drivers and vendors must comply with local regulations and Morio’s policies.
• Any misconduct, fraudulent activity, or failure to fulfill services may result in suspension or legal action.

8. Data Privacy

Your personal data is protected in accordance with our Privacy Policy. We do not sell or misuse your information.

9. Limitation of Liability

Morio is a platform connecting users to service providers. We are not liable for:

• Service quality, delays, or issues caused by drivers or vendors.
• Losses, damages, or accidents arising from service use.

10. Account Termination

Morio reserves the right to terminate accounts that violate these terms, engage in fraudulent activities, or misuse the platform.

11. Changes to Terms

Morio may update these Terms and Conditions periodically. Continued use of the app means acceptance of any changes.

 

12. Charges & Fees

Morio charges a flat rate of KSH 500 Monthly to all vendors and drivers and 5% Commision after sale. However, Other costs like Push Notification Marketing and Featured Vendor/Product might incur and its subject to one on one negotiation with the partner .

 

12. Contact Us

For any questions or concerns, reach out to us at:
📧 info@morio.co.ke
📍 Kenya

By using Morio, you agree to these Terms and Conditions. Thank you for being a part of our community! 🚀

Would you like any modifications? 😊